Aftersales Redesign and Repair Module

Bluestar PLM offers a scalable module-based PLM solution for Microsoft Dynamics 365/AX, delivering different levels of integration with CAD, PLM and ERP, fitting your unique business needs. Start simple by CAD/PDM + ERP Connectors and explore a single business system by having CAD + PLM + ERP with Bluestar PLM.

In today’s business landscape, services like redesign and repair have become essensial. Our unique development enables the integration of condition assessment results such as repair and reuse directly into a working bill of materials. This feature is a rare find among our competitors and provides an additional layer of functionality and efficiency. Moreover, Bluestar PLM will generate a comprehensive report built directly from the BOMs that can be forwarded to the customer. This report includes detailed information about the product’s condition and all the engineering observations made during the disassembly and inspection procedure.

Bluestar PLM streamlines BOM integration, enhances financial insights, boosts operational efficiency, and advances recycling in service project management.

Bluestar PLM Aftersales Redesign and Repair gives you:

  • One Entry – Dual Purpose, Engineering BOM and Report: Generates comprehensive reports from BOM data, minimizing manual tasks and errors, inclusive of all costs and customizable service operations.
  • Enhance Financial Resources & Project Overview: Integrates with D365 for detailed service project insights, cost analysis, and documentation, including direct and indirect expenses for informed decisions.
  • Boost Engineering & Manufacturing Operations: Examining service order history reveals all related repair drawings, streamlining collaboration and reducing redundancies, thereby saving time and costs.
  • The Ultimate Form of Recycling: Re-manufacturing involves revitalizing end-of-life products, demanding robust data management for upward trending growth.

Connect Enginering and Operations in D365/AX to meet growing customer requirements.

Key Features of Aftersales Module

Boost Engineering and Manufacturing Operations

Eliminates redundant data entry by automating the exchange of information and files between CAD, Microsoft Office, Bluestar PLM, and Microsoft Dynamics ERP systems.

Searching Parts in Database

Enables search for sold parts using customer name, serial numbers, sales order ID, project number, or item’s unique object ID, aiding in cost and margin analysis.

Record of Teardown and Inspection

Teardown and inspection process encompasses item analysis, resource and time management, project tracking, production order flexibility, and tailoring to individual customer needs.

Unique Object ID Number

Each repaired item on the service BOM receives a unique ID, linking to the sold item for full historical data in Bluestar PLM and D365.

Service BOM, Operation & Correction Class

The service BOM provides a customizable collection of operations, classifications and work scopes, enabling efficient review and reuse of repair drawings that depict the same repair scope.

Revision Control

Service BOMs are revision-controlled, retaining all historical data, allowing for upgrades and the ability to reuse previous versions or as-built conditions.

Report

Service BOM data uniquely creates a comprehensive report, eliminating redundancy and minimizing errors; revisions for multiple customers ensure historical data maintenance for each, enhancing efficiency.

CAD

Create or update repair drawings in CAD, forming unique repair assemblies with distinct IDs, enabling necessary upgrades to the construction.

Upgrade from Revision

If the item was selected to be upgraded from a newer revision, CAD would take that newer revision and all the drawing references and do a copy into the unique drawing.

Your Benefits with Aftersales Module

Boost Engineering and Manufacturing Operations

Automates information and file exchange between CAD, Microsoft Office, PLM, and ERP systems to eliminate redundant data entry, optimizing collaboration across engineering, manufacturing, service, quality, and sales and marketing departments.

Enhance Financial Resources & Project Overview

Offers a detailed overview of service projects and financial insights, aiding in cost collection and analysis. Utilizes Bluestar PLM and D365 for storing documentation and tracking all costs, including direct and indirect expenses, facilitating informed decisions and financial control.

Access Real-time Data – Increase Efficiency

A unified platform for Aftersales redesign and repair module manages BOMs, documentation, revision control, and traceability, creating a cohesive management structure.

Interested in Growing Your Business?

Contact us and learn more about what we can offer you.

Poul Bak Pedersen
Sales Director EMEA
pbp@bluestarplm.com