Customer Portal
Many companies struggle to support their customers in the aftersales segment, often due to inefficient spare part management and a lack of visibility into product revisions.
This results in lost revenue opportunities, as customers may turn to third-party providers when they cannot find the right parts.

Unlock the value of Bluestar Customer Portal
Bluestar PLM provides the solution with our Customer Portal, which empowers companies to bridge the gap between engineering and service, offering a user-friendly, self-service interface that ensures accurate and up-to-date spare part management, along with asset specific documentation functionality.
Trusted by global industry leaders
Key benefits of Customer Portal


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Customer spotlight: DAS Environmental Experts GmbH
DAS Environmental Experts GmbH, a global provider of emission control technologies, transformed their product data processes by moving from an on-premises setup to a fully cloud-based PLM solution with Bluestar.
Previously, the company relied on separate systems for ERP and PDM, connected through a basic interface. This created challenges in collaboration, data consistency, and change control — especially as their engineering needs expanded beyond mechanical CAD to include multiple CAD systems.
“We moved from managing only mechanical CAD to supporting multiple CAD platforms — all integrated into a single PLM solution. Instead of jumping between separate systems, our users now work seamlessly across PLM and ERP.”
— Sylvio Kipke, Director Global Engineering, DAS Environmental Experts GmbH