Customer Success Story

HighRes Biosolutions

Background

HighRes, a leading lab automation company based in the United States, embarked on a transformative journey by integrating Bluestar PLM with their Microsoft Dynamics 365 ERP system. Faced with the challenge of disjointed systems and data silos, HighRes sought a solution that would not only bridge the gap between PLM and ERP but also enhance productivity and data quality across departments.

Before adopting Bluestar PLM, HighRes operated with two separate systems: their ERP and PLM. This separation created significant difficulties in accessing critical data from different perspectives. Supply chain data and engineering information existed in isolated silos, preventing seamless access to essential information like inventory details from the PLM side or engineering specifications from the supply chain side. This gap in data visibility made it difficult for teams to work efficiently and cohesively.

The company needed to create a unified source of truth where both supply chain and engineering perspectives were easily accessible. This need became even more apparent during data migration, where legacy CAD data required thorough cleanup and validation, revealing deeper issues layer by layer.

HighRes selected Bluestar PLM for its robust native integration with Microsoft Dynamics 365. It ensured that the transition would be seamless for users, providing enhanced data accessibility without requiring complex workarounds. Additionally, the project required close collaboration between the HighRes and Bluestar teams, spanning both the US and Europe. The global support structure provided by Bluestar ensured smooth transitions, especially during the critical go-live phase.

Results

  • Seamless integration with Microsoft Dynamics 365 improved data accessibility and user experience.

  • Real-time access to critical engineering and supply chain data enhanced cross-functional collaboration.

  • Improved data quality standards and structured classification processes increased accuracy and consistency.

  • Accelerated engineering tasks by replicating existing assemblies and using familiar BOM structures.

  • Ongoing global support from Bluestar ensured successful implementation and continuous improvements.

We wanted to create a single source of truth. Having access to supply chain information from the engineering perspective, and vice versa, was crucial to achieving our efficiency goals.

Ira Hoffman, CEO of HighRes

The collaboration with Bluestar has been excellent. Their global presence allowed us to leverage expertise from both the US and Europe, ensuring continuous and around the clock support during critical, transitional stages.

Nicholas Bisciotti, Director of IT

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Don’t just take our word for it—experience firsthand how HighRes has enhanced their engineering and manufacturing processes with Bluestar PLM.

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