Customer Success Story

Automated Bakery Equipment Solutions

Automated Bakery Equipment Solutions (AMF), headquartered in Richmond, United States, is a global leader in providing complete bakery systems, offering a diverse range of bakery machines from single units to comprehensive production lines. With multiple locations across the Americas, Europe, and Asia, AMF operates as an engineer-to-order business, customizing solutions to meet specific customer requirements.

Background

Before implementing Bluestar PLM, AMF managed their data with spreadsheets, causing a high error risk. In addition they utilized four different CAD systems, necessitating an integrated solution. After rigorous evaluation, AMF chose Bluestar PLM for its unique integration with Dynmics 365 F&SCM. This facilitated seamless global collaboration, allowing easy transfer of files and workload management across sites.

Key modules in Bluestar PLM, including Engineering Change Management and Engineering Quality Management, enhanced AMF’s ability to manage engineering changes and ensure quality:

“When you are constantly making new parts and revisions, there is a risk that manufacturing parts may not match what was done in the engineering process. Bluestar PLM helps us go through the quality process and easily update BOMs and items as changes are made,” explains Viswanath Ponraj, Director of IT at AMF.

Since implementing Dynamics 365 F&SCM and Bluestar PLM, AMF’s revenue grew from $130 million to nearly $250 million, with only a 10-20% increase in employee count. The systems led to structured processes, better data management, and increased efficiency, significantly boosting business performance and customer satisfaction.

Results

  • Revenue growth increased by 150%, from $130 million to $250 million with a direct connection to the PLM and ERP implementation.

  • Operational efficiency improved across all global sites.

  • Improved engineering change management significantly reduced errors and accelerated project timelines.

  • Enhanced quality management ensured higher product reliability and customer satisfaction.

  • Streamlined processes significantly increased productivity and ensured consistent results across all functions.

When we started this journey, our revenue was around $130 million. Now, we are close to $250 million. Our employee count has only increased by 10-20%, but our revenue has almost doubled. This growth is directly connected to the streamlined processes enabled by Dynamics 365 F&SCM and Bluestar PLM.

Viswanath Ponraj, Director of IT at AMF

The fact that Bluestar is so tightly integrated with Dynamics 365 has been a game-changer for us. It has helped us streamline our processes and maintain a high level of consistency across all our operations.

Viswanath Ponraj, Director of IT at AMF

When you are constantly making new parts and revisions, there is a risk that manufacturing parts may not match what was done in the engineering process. Bluestar PLM helps us go through the quality process and easily update BOMs and items as changes are made.

Viswanath Ponraj, Director of IT at AMF

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