Case study

HighRes Biosolutions streamlined operations

HighRes Biosolutions, a prominent U.S.-based laboratory automation company, faced significant challenges due to the separation of their Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) systems. This division led to data silos, hindering efficient access to critical information across departments. Supply chain data and engineering information existed in isolated systems, making it difficult for teams to collaborate effectively and access essential details like inventory levels or engineering specifications.

Published: 22. April 2025

Table of contents

Eliminating data silos

Recognizing the need for a unified system, HighRes integrated Bluestar PLM with their Microsoft Dynamics 365 ERP. This integration aimed to create a single source of truth, enhancing data accessibility and streamlining operations. The transition also involved meticulous cleanup and validation of legacy CAD data, revealing and addressing deeper data quality issues.

The implementation of Bluestar PLM led to several positive outcomes:

  • Enhanced data accessibility: Seamless integration with Microsoft Dynamics 365 improved the user experience by providing real-time access to critical engineering and supply chain data.
  • Improved collaboration: Cross-functional teams could collaborate more effectively, having access to consistent and up-to-date information.
  • Data quality improvements: Structured classification processes and improved data standards increased accuracy and consistency across systems.
  • Accelerated engineering tasks: The ability to replicate existing assemblies and utilize familiar Bill of Materials (BOM) structures expedited engineering processes.
  • Global support: Bluestar's global presence ensured continuous support during critical phases, facilitating a smooth transition.

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From fragmented systems to a single source of truth

Ira Hopkins, CEO of HighRes, emphasized the importance of having a unified system:

"We wanted to create a single source of truth. Having access to supply chain information from the engineering perspective, and vice versa, was crucial to achieving our efficiency goals."

Nicholas Bisciotti, Director of IT, highlighted the value of Bluestar's support:

"The collaboration with Bluestar has been excellent. Their global presence allowed us to leverage expertise from both the US and Europe, ensuring continuous and around-the-clock support during critical, transitional stages."

This case study illustrates how integrating Bluestar PLM with Microsoft Dynamics 365 can effectively eliminate data silos, improve collaboration, and enhance overall operational efficiency.

For more information, you can read the full case study here.