Industry trends / Solution

Bridging engineering and maintenance in Dynamics 365 – with Bluestar PLM and Dynaway

Maintenance teams often struggle to access up-to-date product data, risking the use of outdated specifications and parts. Disconnected systems and fragmented communication make it difficult to coordinate tasks and changes in real time. Furthermore, the handover from engineering to maintenance remains inefficient, burdened with manual processes that compromise data integrity and operational readiness.

Published: 23. June 2025

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Connecting engineering and maintenance

A solution to these issues is possible through Bluestar PLM and Dynaway, both embedded seamlessly in Microsoft Dynamics Finance and Supply Chain Management. By combining Bluestar PLM and Dynaway Maintenance, organizations can create a seamless and highly collaborative environment between Engineering and Maintenance teams, eliminating integration gaps and data silos. Embedded natively in Microsoft Dynamics 365, both solutions share master data, which includes item IDs, serial numbers, Bill of Materials (BOMs), and maintenance documentation. This ensures consistency without the need for duplicate entries or third-party integrations.

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Furthermore, maintenance feedback, such as failure modes and frequent repair records, can easily flow back to engineering, enabling design improvements based on real-world asset performance. Engineering changes initiated in Bluestar PLM automatically update maintenance documents and asset BOMs within Dynaway, guaranteeing that service instructions, spare parts lists, and maintenance plans remain current and accurate. Maintenance teams benefit from direct access to up-to-date engineering documentation and precise spare parts lists, reducing time spent searching or relying on outdated information.

Manage internal and customer-owned assets

While Dynaway primarily focuses on internal asset maintenance, Bluestar provides a comprehensive solution that also enables you to manage customer-owned assets directly within Dynamics 365. You can get a preview of this functionality in our on-demand webinar, or explore the details further in our latest product sheet available here.

Additionally, Dynaway leverages product and design data from Bluestar PLM to optimize spare parts and inventory control, ensuring the right components are used during maintenance activities. Together, Bluestar PLM and Dynaway deliver full traceability from design through operation and maintenance, supporting regulatory compliance, minimizing risk, and driving operational efficiency across the asset lifecycle.

For best practices on maintenance planning in Dynamics 365, check out the on-demand webinar – Demystifying Maintenance Plan, Strategies, and Schedules in Asset Management in D365 F&SCM. It provides practical insights into setting up preventive maintenance, strategies, and work order schedules in the Asset Management module.

Also, for a broader view of how Dynamics 365 handles Asset Management (and how Dynaway’s add-ons extend its capabilities), visit the Asset Management Overview page. These resources will help you delve deeper into optimizing maintenance within a unified lifecycle platform – the perfect complement to your Bluestar PLM-driven processes.